Help Center · Customers

Converting a lead into a customer

Updated 15 Sep 2026 · 376 views

When you change a lead's status to Converted, LeadArc automatically creates a matching Customer record — you don't have to re-enter their details.

What carries over

  • Name, mobile, email, company
  • The full activity/notes history from the lead
  • A link back to the original lead, so you can always see how they were acquired
From here, the customer record is what you'll attach quotations, invoices, and future follow-ups to — the lead itself becomes a historical record of the deal that won them.
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